For a long time, I believed I was a good leader because I noticed who stayed late, who responded fastest, and who said yes without hesitation.
I didn’t call it overwork. I called it dedication.
I rewarded people when they:
- Answered emails late at night
- Took on “just one more thing”
- Never seemed to need time off
I interpreted that as commitment.
What I didn’t see at the time was the message I was sending:
If you want to be seen, promoted, or trusted — this is the cost.
That message doesn’t just impact performance.
It shapes culture.
Today, I no longer believe that:
- The longest hours equal the best results
- Availability equals accountability
- Sacrifice should be the unspoken expectation
I do believe that leaders are responsible for the systems they reward — intentionally or not.
Here are a few ways I’ve shifted my leadership to stop rewarding overwork. This takes consistency, not perfection.
1. Pay Attention to How Results Are Achieved
Not just that they are.
Ask:
- Was this sustainable?
- Who else was impacted?
- What did this cost the person delivering it?
Results matter — but so does the path.
2. Be Intentional About What You Praise
You can still recognize effort, just more thoughtfully.
Praise:
- Clear prioritization
- Smart delegation
- Healthy boundaries that protect quality work
Not:
- Late nights
- Skipped vacations
- “Always on” behavior
3. Interrupt the Hero Narrative
When someone consistently saves the day, ask:
- Why did this fall to one person?
- What system failed?
- What support was missing?
Burnout is often a process problem, not a people problem.
4. Model What You Want to Be Normal
This one is uncomfortable — and essential.
- Don’t send late-night emails unless it’s truly urgent
- Take time off and disconnect
- Talk openly about capacity and tradeoffs
Culture follows behavior, not intention.
5. Ask Better Questions
Instead of “Can you squeeze this in?”
Ask:
- “What would need to move to make this possible?”
- “What’s realistic given your workload?”
- “What support would help here?”
Those questions create trust and better outcomes.
The Leadership Shift That Matters Most
The biggest change for me was realizing this:
People will work to the level of expectation you set — especially the unspoken ones.
If overwork feels normal on your team, it’s worth asking:
- What am I rewarding?
- What am I tolerating?
- What am I modeling?
Great leaders don’t just drive results. They design environments where results are repeatable — without burning people out.
If you’re serious about retention, engagement, and performance, the work starts with this question:
What am I unintentionally teaching my team about success?
That answer changes everything.







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